Cookies Policy

Introduction

The purpose of this Cookie Policy is to explain how we use the data we collect through cookies and other tracking technologies on this website, Levolk.com (“Website”), and on the respective reserved area, when applicable (“Reserved Area”) (together: “Digital Channels”), operated by LEVOLK LTD.

These Digital Channels use cookies not only to ensure proper functionality but also to provide you with a better browsing experience, improve the services offered, and protect your data.

This Cookie Policy should be read together with our Privacy Policy, which explains how we protect your privacy when using cookies and provides other relevant information.

For any questions regarding our Cookie Policy, please use the following LEVOLK LTD contacts:
Email: support@levolk.com
Postal address: Burgas, 19 Maragidik Str., 2nd floor, office 1

What are cookies?

Cookies are small information files stored by the websites you visit on the browser of your device (such as your computer or mobile phone). These files help the website remember information about your visit, streamlining your next visit by storing your actions and preferences for a certain period, including your username, preferred language, and other settings.

Cookies can be classified based on several criteria.

Based on their purpose, cookies can be:

(a) Strictly necessary cookies – These are essential for the functioning of the website and/or the availability of specific features requested by the user, as well as for storing browsing preferences.

(b) Personalization cookies – These are not necessary for website functionality but enhance performance by customizing the user’s browsing experience. Some may transfer data outside the European Economic Area (EEA).

(c) Analytics cookies – These collect statistical information to help website owners analyze usage and understand visitor engagement. They may also be used in conjunction with advertising cookies to quantify interactions with presented advertisements. Some may transfer data outside the EEA.

(d) Advertising cookies – These aim to make advertising more relevant to users and advertisers by delivering pertinent ads and improving campaign performance reporting. Some may transfer data outside the EEA.

Considering their life cycle, cookies can be classified as:

(a) Session cookies – Provisional cookies that are deleted shortly after the user closes the browser or application used to browse the Digital Channels. They help analyze traffic patterns and improve security and user experience.

(b) Persistent cookies – These remain on the user’s device after the browser is closed and are used for customizing the browsing experience during subsequent visits.

Considering the party that places them, cookies can be classified as:

(a) First-party cookies – Sent to the user’s device from equipment or domains managed by LEVOLK LTD, providing the requested service.

(b) Third-party cookies – Sent to the user’s device from a third-party domain over which LEVOLK LTD has no control. These may include data processing and transferring outside the EEA, and LEVOLK LTD may not be able to configure or prevent this.

Where certain cookie categories may involve data transfer to countries outside the EEA, such as the United States, please note that some of these countries do not have an European Commission adequacy decision and may not offer a level of protection equivalent to that in the European Union. For more information about data transfer arising from these cookies, please refer to our Privacy Policy.

What are our cookies used for?

LEVOLK LTD uses the following types of cookies on the Website and Reserved Area:

  • Strictly necessary cookies
  • Personalization cookies
  • Analytics cookies
  • Advertising cookies

Not all of our Digital Channels may use all the types of cookies listed above.

Should I accept the use of cookies?

For strictly necessary cookies, the website cannot function without them. For other types of cookies, the decision is up to the user. According to applicable law, our Digital Channels may only use cookies with the user’s prior and explicit consent, except where certain cookies are strictly necessary to provide a requested service or feature (e.g., access to a specific page/feature like the Reserved Area).

How can I manage my cookie preferences?

Users may set their preferences regarding non-strictly necessary cookies at any time in our Digital Channels by accessing the OneTrust tool available below:

Manage cookies

Most browsers also allow users to control the cookies stored on their device and delete them immediately if they no longer want cookies to be stored. Users can change their browser settings to disable cookie storage or to receive notifications whenever a new cookie is set:

Please note that disabling cookies in your browser settings may impact the functioning of our Digital Channels, as current browser settings may not be detailed enough to allow users to disable all non-essential cookies. On devices offering such features, users can gain greater control over their cookies by using free extensions available online.

GOOGLE ANALYTICS

You can prevent the collection of information via Google Analytics cookies (provided by Google) on any website by installing the tool available here. This tool prevents the collection of data on how you browse and use our website from being shared with Google Ireland Limited and other Google entities based in the United States.

Changes to the Cookie Policy

LEVOLK LTD may change, expand, or revoke this Cookie Policy at any time, without prior notice and with immediate effect. Any significant changes will be announced on the Digital Channels, and where relevant changes are made regarding cookies, you will see a pop-up window again, allowing you to access the information and/or consent to the use and storage of cookies.

[Date of implementation: December 9, 2020 / Last update: May 1, 2020]